Programs / Classes
American Heart Association
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Basic Life Support (BLS)
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HeartSaver CPR
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First Aide
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CPR / AED
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Director of Staff Development (DSD)
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Advanced Cardiac Care
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Advanced Physical Assessment
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Ventilator Technician for Nurses
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Emotional Intelligence
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Utilizing Emotional Intelligence in
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Communication
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Alzheimer's and Dementia Course (Mandatory for Certified Dementia Practitioner Status)
Customer Service Academy
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Communication in the Workplace
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Communication is a key to customer service success.
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Customer Services
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Explore key skills and attitudes necessary to effectively meet the customer's need.
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Team Building
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Working as a team can increase productivity
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Attitude in the Workplace
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The right attitude has a positive impact on the workplace.
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Values and Ethics
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Ethical behavior affects what happened in the workplace.
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Stress Management
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Did you know 1 million Americans call in sick because of stress related reasons?
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Time Management
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The way we manage our time has an impact on our ability to get things done.
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Conflict Resolution
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Conflict gets in the way of good business.
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Decision Making and Problem Solving
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Learn decision making styles, processes and techniques.
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Managing Organizational Change
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We face constant change in the workplace.
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